Privacy Policy for Chithandizo

At Chithandizo, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store and disclose your personal information when you visit our website, use our services, or interact with us.

What information do we collect?

We may collect the following types of personal information from you:

– Contact information, such as your name, email address, phone number, and postal address.
– Donation information, such as your payment method, amount, frequency, and preferences.
– Communication preferences, such as your preferred language, email format, and topics of interest.
– Feedback and inquiries, such as your comments, questions, requests, and complaints.
– Technical information, such as your IP address, browser type, device type, operating system, and cookies.
– Usage information, such as your browsing history, search queries, clicks, and interactions with our website and services.

How do we use your information?

We may use your personal information for the following purposes:

– To process and acknowledge your donations and provide you with receipts and tax benefits.
– To communicate with you about our activities, campaigns, events, and opportunities to support us.
– To respond to your feedback and inquiries and provide you with customer service.
– To improve our website and services and personalize your experience.
– To analyze our website traffic and user behavior and measure our impact and effectiveness.
– To comply with our legal obligations and enforce our terms and conditions.

How do we share your information?

We may share your personal information with the following parties:

– Service providers, such as payment processors, email service providers, web hosting providers, analytics providers, and cloud service providers, help us operate our website and services.
– Partners and affiliates, such as other charities, organizations, or individuals who collaborate with us or support our mission.
– Authorities and regulators, such as law enforcement agencies, courts, or government bodies, request or require us to disclose your personal information for legal reasons.

We will not sell, rent, or trade your personal information to any third parties for marketing purposes without your consent.

How do we protect your information?

We take reasonable steps to protect your personal information from unauthorized access, use, modification, or disclosure. We use encryption, firewalls, passwords,
and other security measures to safeguard your personal information. However,
no method of transmission or storage is completely secure. Therefore,
we cannot guarantee the absolute security of your personal information.

How long do we keep your information?

We will retain your personal information for as long as necessary to fulfill the purposes for which we collected it or as required by law. We will delete or anonymize
your personal information when it is no longer needed or when you request us to do so.

What are your rights?

You have the following rights regarding your personal information:

– Access: You have the right to request a copy of the personal information we hold about you.
– Correction: You have the right to request us to correct any inaccurate or incomplete personal information we hold about you.
– Deletion: You have the right to request us to delete any personal information we hold about you that is no longer necessary or that you no longer consent to.
– Objection: You have the right to object to our use of your personal information for certain purposes,
such as direct marketing or profiling.
– Restriction: You have the right to request us to limit our use of your personal information for certain purposes,
such as pending a correction or deletion request.
– Portability: You have the right to request us to transfer your personal information to another service provider in a structured,
commonly used and machine-readable format.

To exercise any of these rights,
please contact us at We will respond to your request within a reasonable time frame
and in accordance with applicable laws.

How do we update this policy?

We may update this Privacy Policy from time to time to reflect changes in our practices,
laws or regulations. We will notify you of any material changes by posting the updated policy on our website
and indicating the date of revision. We encourage you to review this policy periodically
to stay informed about how we handle your personal information.

How do you contact us?

If you have any questions or concerns about this Privacy Policy or our privacy practices,
please contact us at: